FAQs

Membership is great value, what’s the catch?

There isn’t a catch! We can do this by keeping costs low and removing unnecessary and expensive frills such as a pool, sauna and fluffy towels, but you can still get a great service, sunbeds & Personal Training!!

When will Be Fitness be open?

Barnsley (Cudworth)
Mon-Thurs 7am – 8.30pm
Fri 8am – 7pm
Sat 10am – 3pm
Sun 9am – 12pm

Will Be Fitness be staffed?

We will be staffed during the hours of opening. We will be offering fitness support & advice with the opportunity to have a personal trainer. Be Fitness will be managed by senior executives who have previously worked for companies such as Fitness First, Esporta and the Hilton group.

What is the minimum age to join Be Fitness?

You need to be 18 years old to join Be Fitness. With Parental consent you can join at a younger age.

Do you have Corporate or Family Memberships Scheme?

We offer corporate memberships for all companies and groups.  However we do not offer Family memberships because we feel we are already offering great value for money.

How can I be sure that joining online is safe?

In order to offer the highest level of protection during the payment process Be Fitness Ltd has undertaken payment processing through Total Web Solutions http://payments.totalwebsolutions.com/PaymentFeatures.aspx – a UK based PCI Level 1 accredited Payment Service Provider. EcomMerchant is an extremely fast, secure and reliable payment gateway that provides instant authorisation on screen to you the customer and also to the merchant – ‘Be Fitness Ltd. Total Web Solutions has been trading since 1995 offering business critical solutions to organisations of all sizes.

‘Be Fitness Ltd has obtained a Streamline Internet Merchant Account for online payment approval. Total Web Solutions will encrypt and process the card data on a PCI accredited secure server. The data is then passed through to Streamline who will in turn process the payment into the merchant’s business bank account. This configuration results in seamless transaction processing for you – the customer – and

‘Be Fitness Ltd. Total Web Solutions is a fully accredited Payment Service Provider for Streamline, as well as Barclays and HSBC.

Total Web Solutions have been scrutinized by Visa and MasterCard and other leading card scheme brands, to ensure that the credit card clearing services provided are safe and secure. Total Web Solutions has been PCI Level 1 accredited (the highest level achievable) since 2005 when PCI was first introduced. Previous to this standard the company was also AIS accredited – which has now been absorbed into the PCI standard. The company’s knowledge and fortitude in this area has allowed them to become a leading Payment Service Provider and to offer secure payment solutions to all manner of businesses. The company takes security of its networks extremely seriously and as part of the PCI program they employ ethical hackers to ensure the service is as secure as possible. The PCI program has enabled Total Web Solutions to take away most of the responsibility and worry of security from the customer by providing solutions which take the card details within its own network rather than the merchant’s network. This allows customers to have peace of mind, safe in the knowledge that security has been outsourced to a reputable Company.

Your details are safe and your transaction is secure (Total Web Solutions Ltd: ISO 9001:2000 – Cert No. GB 13198, PCI Level 1 Accredited Payment Service Provider)

For further information about security please follow this link:

https://www.pcisecuritystandards.org/

Will I be issued with a Be Fitness membership card?

Yes. You need to bring this with you every time you visit the gym. This will link with your Be Fitness account & picture. We need to know that it is you coming in and want to reward you for your usage.

Is the Be Fitness website secure?

Yes. The membership application form on the website is secure. Any details will be fully encrypted and your personal and banking details will be kept private. Please refer to the question ‘How can I be sure that joining online is safe?’

What equipment do you have?

Check out ‘The Club’ page to see our range of equipment

Will I be shown how to use the equipment?

Yes. We provide a free half hour group introduction given by a qualified trainer in which we will show you how to operate the equipment. Should you require this you can book this introduction session on your first visit.

Are there changing facilities at Be Fitness?

Yes. We have gone to great lengths to ensure your changing room experience is of the highest standard, we provide showers, lockers and toilets. Hairdryers will also be provided.

Are there lockers?

Yes. You can purchase a padlock from reception. Lockers are located in the changing rooms and are only to be used for the duration of your training session. All lockers will be emptied each night at close.

Does the facility include sauna, steam, spa and pool?

No. We are offering a high quality exercise and gym facility only, with a no ‘frills and fuss’ approach. This allows us to give you a high value low cost membership. Why pay extra for facilities you don’t use?

Will personal training be available?

Yes. This is available at an additional cost of approximately £10-£30 per hour depending if it is part of a group booking, a series, or on a one-to-one basis, and also on the experience of the Personal Trainer. Full details of each Personal Trainer are available at the Be Fitness site.

Be Fitness classes?

We will be offering the following classes; Spinning, Tube Boxing, Kettlebells, TRX, Circuits, Active Age, Boot Camps, Anti & Post Natal, Running club, Weight Loss and Body Tone classes.